Future-Proofing Global Business Services for 2030
Global Business Services (GBS) is evolving rapidly as the shared-services-model-of-choice for enterprises seeking greater efficiency, enhanced value, and improved customer experience. This report outlines a three-pronged approach that ensures GBS not only remain competitive, but thrive by 2030.
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Benchmark Your Shared Services Organization
The SSON Research & Analytics platform is the only one of its kind providing business services professionals around the world with direct access to real-time, granular, verified data on the Global Shared Services, Global Business Services, and the Outsourcing market.
Metric Benchmarker
Benchmark your SSO / GBS across more than 140 metrics globally and across three different data sets.
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City Cube
Plan your location strategy by comparing 3,000 locations across 20 variables such as talent availability, cost per FTE, and salary.
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Shared Services Atlas
Locate delivery center hotspots, see who is already running a center there, and which functions they include at regional, country, state, and city level.
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Intelligent Automation Universe
Identify and compare vendor solutions and product capabilities
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Visual Analytics Workbooks
Simplified and interactive data snapshots to help build your business case.
Learn moreTop 20 Most Admired SSOs/GBS
Captures top brands’ performance metrics and presents the aggregated results.
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Trusted by the world’s leading companies
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.