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A subscription to SSON Research & Analytics offers access to a complete suite of research and data tools:

• City Cube
• Metric Benchmarker
• Intelligent Automation Universe
• Shared Services Atlas
• Virtual Analytics Workbooks
• Research Insight Reports

In addition, a Corporate Premium Subscription provides direct access to our SSO/GBS advisors with decades of industry experience. Subscription packages are available for Individuals (2 user minimum) or Corporate (10 users). Premium Corporate comes with five hours of advisory services with option to purchase additional hours. Find out more.

SSON Research & Analytics has centralized SSON’s proprietary global data and developed an infrastructure to blend in multiple public external data sources. Resources include:

• SSON Research & Analytics Database: Benchmarking surveys, Top 20 Most Admired SSO/GBS data set, World’s Best GBS data set, State of the SSO Industry and State of the Intelligent Automation market studies, platform data aggregation and other topical research surveys.
• SSON Event Data: Presentations, surveys, polling, focus groups, & more
• SSON Database: Leveraging SSON’s 200,000 global community members
• Public Data Sources: Data updates from more than 200 continually updated automated data feeds

How can I learn more about the platform before subscribing? Book a demo with us to receive a comprehensive tour of the platform and have all your questions answered. Alternatively, sign up for a 5-day trial which for limited access to the data tools and offerings, allowing you to experience the various offerings within the subscription. Download our subscription guide here.

Subscriptions are charged annually to a credit card. If a credit card is not available, we can raise an invoice upon request and payment can be made via bank transfer (subject to an additional USD $99 service change). Payment must be received in full before subscription access is granted.

We continuously add new research and update our data tools. Keep checking back weekly to discover what’s new. Additionally, subscribers receive a monthly newsletter and updates via email highlighting the latest research and updates.
Bespoke research is also available for corporates, consultants, BPOs and Technology Providers. Contact us to learn more.

If you’re missing out on our monthly newsletters or updates, please click here to review and update your email settings.

All subscriptions are for 12 months and are non-refundable. Your subscription will automatically renew on your renewal data (12 months after your initial sign-up). If you do not wish to renew your subscription at the end of the initial 12 month period, then you can cancel by either clicking the ‘Cancel Subscription’ button in the ‘My Subscription’ tab within ‘My Profile’, or email us at info@sson-analytics.com at least 5 business days before your annual renewal date.