SSON Research & Analytics Blogs
The software-as-a-service (SaaS) landscape is undergoing a seismic transformation
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The shared services and global business services (GBS) is entering a new phase of maturity. Efficiency remains the foundation, but precision is the differentiat
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In 2025, Global Business Services (GBS) organizations face a growing challenge: balancing the dual priorities of cost optimization and employee engagement.
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What does value creation mean at Siemens Global Business Services?
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Solving stakeholder management issues that get in the way of Global Business Services delivering more value-add
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SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
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The SSON Research & Analytics GBS Model offers a comprehensive framework designed to help organizations navigate our changing landscape.
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In today’s complex landscape of shared services and global business services (GBS), measuring and benchmarking performance is no longer optional
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