SSON Research & Analytics announces 5 finalists for coveted World's Best GBS Award 2025
Posted by Naomi Secor on February 24, 2025
The shortlist for the 2025 World's Best Global Business Services (GBS) Award has been announced, recognizing five leading enterprises that demonstrate the transformative power of the GBS model. Hosted by SSON Research & Analytics, this prestigious award was launched in 2023 to highlight GBS providers' ability to deliver exceptional value-add by impacting revenue, cash, and margin – beyond the remit of traditional shared services.
“This year’s shortlist represents the pinnacle of GBS excellence—organizations that are not just optimizing operations but fundamentally transforming how business value is created. Their ability to impact revenue, cash, and margin demonstrates the true power of the GBS model, and we’re honored to recognize their achievements.” – Naomi Secor, Global Managing Director, SSON Research & Analytics
The shortlisted companies are (in alphabetical order):
- Bosch Global Business Services
- DHL Global Forwarding Freight – Global Service Center
- Mars Global Services
- Siemens Global Business Services
- Tesco Business Solutions
These finalists were selected through a rigorous process involving an independent panel of industry experts who evaluated their performance across various key areas, including:
- Value Creation: Quantifiable impact on the parent company's bottom line and strategic objectives.
- Innovation: Development and implementation of cutting-edge technologies and solutions.
- Talent Management: Building and fostering a high-performing GBS workforce.
- Governance & Performance Management: Effective measurement and management of GBS operations.
- Client Focus: Exceptional commitment to delivering superior value to clients.
The winner of the 2025 World's Best GBS Award will be announced at Shared Services and Outsourcing Week North America on March 24-27, in Orlando, FL, with finalists vying for the coveted title and industry recognition. This award has quickly become a benchmark for excellence within the GBS landscape, attracting nominations from top organizations around the globe.
About SSON Research & Analytics
SSON Research & Analytics is a leading provider of research and intelligence for the GBS and shared services industry, now in its 9th year of operation. Through its subscription-based platform, SSON R&A provides critical benchmarks, market insights and strategic guidance for shared services and GBS executives worldwide. With a user-friendly interface, and downloadable charts, SSON R&A adds valuable ammunition to your inhouse and client presentations, strengthening your business case and your credibility. Stay on top of current trends with our visual analytics reports and gain a better understanding of the global shared services market using our data tools and advisory service. If you're interested in a 1:1 product demonstration of the platform, please click here to book a time.
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