HR & Talent
Explore the HR & Talent SSO landscape with interactive Visual Analytics Workbooks. Filter many facets to find the answers to your HR & Talent SS&O questions.
State of the Industry 2024 (Pt. 2): Reimagining Talent
The scarcity of quality talent is an ongoing challenge globally. In 2024, upskilling talent takes the top spot as the primary objective for SSO/GBS leaders.
Published January 2024
Published January 2024
GBS Workforce & Experience
In 2023, Global Business Services (GBS) has revolutionized workforce management and employee experiences by embracing new-age talent strategies and fostering a culture of innovation.
Published April 2023
Published April 2023
Comparing HR Performance Across GBS and Single-Function HR
HR as part of shared services scope and GBS service offerings has, for many years, been growing in popularity and typically ranks second behind Finance in terms of utilization and coverage.
Published February 2023
Published February 2023
Human Capital Management: The State of HR & Payroll Technology 2021
SSON surveyed HR and Payroll leaders to understand their service delivery model and how well the current HR and payroll technology in the market are performing. This report also highlights the biggest challenges faced and the key growth areas for HR and payroll tech.
Published December 2021
Published December 2021
Analytics and workforce management to refocus HR’s value-add in 2020
Low unemployment and digitalization has impacted the value-add of HR Shared Services, where traditional workforce management may not be able to fully support the needs of a digitally-enabled organization (cont.)
Published February 2020
Published February 2020
Design thinking, agile and predictive analytics to take HR Shared Services beyond 2020
This report will look at the relevance of agile and design thinking in HR Shared Services and provide tips on change management when implementing these initiatives. It will also share some considerations to bear in mind when utilizing big data for recruitment purposes.
Published July 2019
Published July 2019
Next Generation HR Shared Services: What does the best practice HR Service Delivery Model look like?
In this day and age, the Shared Services landscape is constantly evolving due to technological disruptions, merger & acquisitions, increasing expectations to provide more value to their customers. This interactive report focuses on how HR can be a transformed to be a key partner to the busine...
Published February 2019
Published February 2019
U.S. Shared Services Job Market: 2018 H1 Overview
This visual analytics report provides a comprehensive, dynamic and up-to-date overview of the shared services job market in United States.
Published May 2018
Published May 2018
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
Contact us
SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.