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Design thinking, agile and predictive analytics to take HR Shared Services beyond 2020

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This report will look at the relevance of agile and design thinking in HR Shared Services and provide tips on change management when implementing these initiatives. It will also share some considerations to bear in mind when utilizing big data for recruitment purposes. Published July 2019.

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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