Complimentary:
Instant GBS Benchmark

5 Critical Skill Gaps That Could Cost You - And How to Fill Them

This session reveals the top five capability shortages, backed by SSON Research & Analytics industry data—highlighting where SSOs/GBS are falling behind and how leading teams are staying ahead.


This webinar will take place on:
09 April, 2025
11:00 AM - 11:30 AM EDT

As Shared Services and GBS continue to evolve, addressing the most pressing skill gaps is essential to maintaining a competitive edge. With the rapid pace of technological advancement, shifting workforce dynamics, and the growing need for digital fluency, staying competitive means ensuring your workforce is equipped with the right capabilities. 

SSON Research & Analytics' latest State of the Industry data reveals the top five capability shortages that could hold your organization back. Join us to discover where SSOs/GBS are struggling—and how top performers are closing the gap to stay ahead of the competition.

What You’ll Gain:

🟨 The Top 5 Skill Gaps – Backed by exclusive industry data

🟨 Emerging Workforce Trends – How leading SSOs are adapting their talent strategies 

🟨 The Rise of Digital Skills – Why tech proficiency and digital capabilities are a must 

🟨 Benchmarking Insights – See how your skills strategy stacks up against industry excellence


Don’t get left behind. Register now to get the insights you need to stay ahead of the curve and future-proof your workforce!




Speakers

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics
Naomi Secor
Global Managing Director
SSON Research & Analytics