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This critical report is much anticipated and highly topical. Today, HR is faced with the same challenges other organizational functions have to contend with, namely, providing resilience in a crisis environment; securing talent in a changing and tight labor market; mastering the technologies available; and providing value to stakeholders.
This report examines and compares the performance of HR services across both HR-specific [single function] delivery models and HR as part of a GBS model. It considers the strategic priorities HR leaders have set themselves, performance measurement, career paths, leadership, and the success [or not] of data management and people analytics.
If you want to learn how to guide your HR services through this new world and understand more around how successful leaders run HR operations, leverage global business services and optimize data insights – read on!
- Simon Brown, HR Service Delivery/HR Transformation expert with seven end-to-end HR transformation journeys in the past 25 years. He has managed the adoption and stabilizations of four HR and GBS functions, most recently at Becton Dickinson and GKN Automotive.
- Gerard Hussey, Experienced HR professional who has been a member of a GBS Leadership team and led the redesign of the HR Operating model and the implementation of Workday globally across 100 countries for 100,000 employees. Specific focus on decision making through Analytics insights.
- Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
- Marianne Davies, Global Head of People Services, GSK
- Chris Disley, Global Employee Experience Lead, Kerry
- Miguel Macias, Global Head of HR Ops at Sandoz (a division of Novartis)
- Philipp Zimmermann, Head of HR Strategy, Siemens Energy
