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Empowering Shared Services as Strategic Enablers

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In today's dynamic business environment, Global Business Services (GBS) and Shared Services in North America are evolving from cost-saving entities to strategic enablers of value creation. This piece delves into these critical areas, providing insights and data to empower shared services as strategic enablers in the modern enterprise landscape. Explore these vital themes further in the latest Visual Analytics Workbook by SSON Research & Analytics. Published January 2025.

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.

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