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The Evolution of ANZ Shared Services across the maturity curve: Trends in operating model, outsourcing, service offerings, IA & talent management

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This interactive report showcases the different strategies, goals and challenges faced by Shared Services of various maturity level in ANZ. Key themes include scope expansion, the changing outsourcing landscape, the digital workforce and talent management. Published January 2019.

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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