Shared Services Future Locations: The Next Big Shuffle

As the global business environment rapidly evolves, the strategic importance of location in Shared Services and Global Business Services (GBS) models is becoming more pronounced. No longer just a back-office consideration, location plays a pivotal role in shaping business resilience, cost efficiency, and long-term growth. In this webinar, we will explore how leading organizations are reevaluating their location strategies, using SSON Research & Analytics' survey data to uncover how risk, global expansion, and local market dynamics intersect.

Key Takeaways:

🟨 The Role of Location in the Future of SSO/GBS — Understand how to strategically position for not just cost and quality but also resilience and future-proofing, with access to the latest talent and skills critical for global business success.

🟨 Optimizing Service Delivery: Location Decisions & Strategy — Dive into the decision-making frameworks that help organizations identify the most optimal regions for service delivery and uncover the critical factors influencing these choices.

🟨 Evolving Global Footprints: Trends and Shifts in Location Strategy — Learn why many organizations are reassessing and shifting their global presence, and the key drivers behind these major strategic pivots.

Mark your calendars and get ready to take your location strategy to the next level in the evolving GBS landscape.

Speakers:

Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics

Naomi Secor
Global Managing Director
SSON Research & Analytics

Elias van Herwaarden
Advisor
SSON Research & Analytics

Elias van Herwaarden is EMEA Service Leader at Deloitte's Centre of Excellence for corporate site selection and foreign direct investment services. A team that won the 2018 CEE Shared Services and Outsourcing Award for General Advisory/Location Advisory.

Elias has 29 years’ experience in location consulting, working with over 550 clients on international site selection and corporate transformation, across all industries.

His track record encompasses manufacturing, R&D, headquarters, warehousing, and SSC/GBS. On the latter: He assisted 150 companies in developing their SSC/GBS Service Delivery Models and in tailoring these to local operating conditions, conducting fieldwork in 47 countries around the globe.