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This interactive benchmarking report showcases the results from the Top 20 Most Admired Shared Services Organisations (SSOs) benchmarking study 2019. Dive into the report to learn more about the 20 SSOs, and benchmark your SSC against the aggregated results for 35 key metrics across these 9 categories: Attrition, General Finance, HR & Talent, Master Data Management, Order to Cash (O2C), Payroll, Procure to Pay (P2P), Record to Report (R2R) and Travel & Expense. Published October 2019.