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Every year, SSON Research & Analytics publishes a list of Top 20 Most Admired Shared Services Organizations (SSO) and Global Business Services (GBS). These SSO/GBS are recognized based on results of a benchmarking performance study that covers 2 areas – organization profile and performance benchmarks. This interactive benchmark report showcases the aggregated results of these top 20 SSO/GBS. Published September 2023.
