Who is SSON Research & Analytics?

The SSON Research & Analytics platform is the only one of its kind providing shared services and service delivery professionals around the world with direct access to real-time, granular, verified data on the Global Shared Services, GBS, and the Outsourcing market.

The Shared Services and Outsourcing Network (SSON) has been established for more than two decades and counts 200,000 members worldwide, making us the largest forum for shared services professionals globally. SSON regularly canvases its membership for updated metrics and analytics, allowing us to highlight even minor shifts in the industry.

The combination of direct access to specific metrics, benchmarks and trend data displayed through visual analytics workbooks means subscribers can see real-time data and chart industry trends through a user-friendly interface.

Many metrics are downloadable and include in-house or customer-facing presentations.

SSON Research & Analytics distinguishes itself from other associations by offering subscribers direct access to relevant metric data at a highly competitive cost.

 

Subscription Guide

Download the subscription guide to SSON Research & Analytics – your one-stop for the latest market data, benchmark metrics, trend charts and expert consultancy.

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Where does SSON Research & Analytics data come from?

SSON R&A has centralized SSON’s proprietary global data and developed an infrastructure to blend in multiple public external data sources. We leverage IQPC’s 12 million global records, SSON’s 200,000 global community members, SSON event database with 350,00+ shared services contacts and accounts, event producers and analyst research, and our vast event and digital content library.