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SSON Research & Analytics Announces Winners of 2023 Top 20 Most Admired SSOs & GBS
Top 20 Most Admired SSO/GBS receive recognition based on SSON's annual benchmarking study
The World's Best GBS 2023: What Differentiates Top-Ranked?
Highlights from the World's Best GBS 2023 Visual Analytics Workbook. How does the Top 5 ranked GBS perform against other appicants?
Why GBS Should Make Branding A Priority
Infographic: Why GBS Should Make Branding A Priority To Drive Value
The Future Location Report: The Next Big Shuffle
“Location” is a significant component of the Shared Services and GBS model. And it is a component that is not only currently being reviewed.
Are you prioritizing Process Automation and Data Digitization?
The past two years have driven a shift in the workplace and put the spotlight on two pre-existing performance enablers: process automation and the need to digitize data. Structuring and digitizing data is a requirement for all digital ambitions.
What About “Location”? The Next Big GBS Shuffle
Determining the right footprint in a world of uncertainty … that’s what most SSO/GBS leaders are worried about right now. And while it’s not specifically about “closing down” or “opening up” (though more than a third of organizations have increased their number of centers last year and 86% plan to
Servicing your Humans: Your #1 Priority
Running HR services is more challenging and more complex than ever! But also, more important than ever as the workforce shifts and morphs into a part-virtual, remote, and less recognizable being. Our latest Research Insight Report uncovers trends and insights for HR Services, comparing performance
Learning from the best: SSON's Top 20 Most Admired SSO/GBS Listing
Last month I joined European practitioners at SSO Week Europe, Autumn in London. I summarized my takeaways in an article you can read here, but in short it boiled down to figuring out some #core issues. Not surprisingly all of these issues are being embraced and addressed by SSON R&A’s Top 20
SSON Research & Analytics Releases 2022 Results of the Top 20 Most Admired SSOs & GBS
SSON Research & Analytics, the global analytics center of SSON, has today released the list of organizations that have been identified as the Top 20 Most Admired SSOs & GBS for 2022 together with the results of the accompanying benchmarking study.
What Makes These SSOs & GBS Most Admired for 2022?
Explore the Top 20 Most Admired SSOs & GBS 2022 biggest achievements, innovations and value-add. What makes these SSOs & GBS notable and incredibly successful.
Global Business Services Rewards: How does your Organization stack up?
This report summarizes the findings of a market-first survey, taking the pulse of
the industry’s rewards for high impact, “make it happen” GBS roles.
Newly Updated: Global Health Security Index in the City Cube
SSON Research & Analytics location comparison tool, the City Cube, has been updated to reflect the latest 2021 Global Health Security (GHS) Index.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.