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The Transformative Potential of Shared Services in Higher Education: What's Behind the Promise and How to Nail the Transition

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This report showcases how Shared Services can engender transformational change in operational efficiency within U.S. Higher Education Institutions. It will outline observed changes pre and post-implementation and give a quick insight into a number of key indicators in U.S. Higher Education Shared Service Centers (SSCs). Finally, it lists important factors for successful implementation of Shared Services in Higher Education. Published January 2019.

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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