Increasing GBS Value While Reducing Costs
5 Tangible Steps for Decreasing Costs & Increasing Value to Help Create the Scaled Business of Your Dreams!
It is no question that you as a GBS professional would like to, if not now but one day, scale your business. However, one question that likely arises when the topic of “scaling” comes to mind is, “how does one increase the delivery in value while simultaneously reducing costs?". If this sounds familiar, you are not alone.
During this webinar, attendees will learn tangible steps for decreasing costs & increasing value, centered around these five concepts:
- Separate the Two Ideas
- Drive Efficiency and Show Per Transaction and Overall Cost
- Deliver Value Beyond the Task
- Innovation, Transformation, and Almost Execution
- Execute...Yes. Finally
Register now and gain the insights for successful execution that will transform your business in a way that will deliver value and set you up for future growth.
Speaker:
David McFarland
GBS Global Director, Digital Operations
Ingram Micro
David is a transformational leader with more than 20 years of experience across a variety of business units including GBS, Digital Operations, Sales, Technical Solutions, Professional Services, Customer Experience, Business Optimization and Customer Service. David’s teams have scored in the top 10% globally in associate engagement for more than 5 years in a row. Delivering 10x previous year results; building trust while growing revenue, profitability and customer satisfaction. David is an alumni of the Professional GBS® Masters Certification Program offered jointly by SSON and Inixia.
