ESG: Global Business Services New Responsibility

Tom Bangemann has decades of experience in services delivery models, specifically with GBS, benchmarking, and KPI models, and today advises SSON Research & Analytics’ Data Development & Research. In his role, he advises on the strategic direction of SSON R&A's surveys, analyses, and reports, and assists with the interpretation of data for SSON R&A subscribers, providing unmatched insights to the international shared services and GBS community.

Tom previously worked for The Hackett Group for 19 years. He is a senior advisor with profound experience in delivery, sales, business development and international consulting and was named “HR Superstar” by HRO Magazine 5 times between 2005-2019. He acts as a mentor and SSON R&A Advisor to industry executives, and has mentored up to the level of CHRO of a US$ 1bn listed company.

Accomplished executive in the shared services and finance fields with 20+ years of experience. Proven success in multiple business environments, from multinational corporations to startup/entrepreneurial ventures.

Built and led global teams for Fortune 500 companies in industries including Biotech, Beverages, Power Generation and Logistics. 10 years of consulting experience in finance strategy, ERP design/implementation, and post-merger integration. Academic foundation in Finance with an MBA from The University of Miami and a BBA from the Goizueta School of Business at Emory University.

Mr. Samir Bagri is Director, Global Business Services (GBS) at Aptiv; where he manages Order to Cash, Purchase to Pay and Record to Report services through shared services centers located around the globe. Aptiv is a high-technology company that develops safer, greener and connected solutions, which enable the future of mobility. Aptiv’s team and technology helped complete the first coast to coast autonomous vehicle drive – traveling nearly 3,400 miles from San Francisco to New York City, in March 2015. Samir started his career at Westinghouse as an engineer. He has also held leadership positions at Thermo Fisher Scientific and KPMG; in the areas of Finance, Supply Chain and Information Technology. Mr. Bagri has served as Adjunct Faculty at the Tepper School of Business, Carnegie Mellon University and speaks at various business forums focused on shared services, automation and globalization. He has an MBA from the University of Michigan and a BS in Industrial Engineering from Texas A&M University.