The World's Best GBS 2025: Winner Spotlight

A not-to-be-missed session highlighting just how effective the Global Business Services model can be, sharing the foundation, drivers and enablers of best practice GBS – with insights from the 2025 "World's Best GBS" Award Winner.


This webinar will take place on:
05 June, 2025
11:00 AM - 11:40 AM EST

What Makes GBS a "World's Best" Model?  An In-Depth Performance Analysis Featuring SSON R&A’s 2025 World’s Best GBS Award Winner.

With 68% of shared services organizations already committed to the GBS model — and more planning to shift that way — the question on everyone’s mind is: What makes GBS so effective? How does its performance stand out from the rest?

In a word: value-add. Join us to hear firsthand how this World’s Best GBS drives cash, margin, and long-term success, with a spotlight on its performance across four key areas:

✨ Service Delivery Model & Strategic Alignment

✨ Model Maturity & Scope

✨ Adoption & Impact of Automation

✨ Retention & Skilling of Talent

This session will provide actionable insights that reveal the secrets behind what makes GBS a winning model for organizations worldwide. Don’t miss it!


Speakers:

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics