Top 20 Most Admired SSO/GBS 2022 Benchmarking Analysis
Showcasing results from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) 2022 Benchmarking Study.
SSON Research & Analytics has taken a scientific approach to identify the annual Most Admired SSOs and GBS in the world listing, using a methodology that collates SSON's cross-channel proprietary data from SSON’s global community of 180,000 members.
During this webinar, attendees will receive highlights from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) 2022 Benchmarking Study.
During this webinar, attendees will:
- Receive operational metrics and KPIs gathered
- Uncover top quartile, median benchmark and bottom quartile for metrics across several categories such as: Automation, General Finance, HR & Talent, IT, Order to Cash (O2C), Payroll, Procure to Pay (P2P), Record to Report (R2R), and Treasury
- Gain insights into The Top 20’s service delivery model, learning & development initiatives, automation strategy, strategic targets, key achievements and center demographics
Plus....Learn how to create your own benchmarking progress report using SSON R&A's My SSC Report Wizard.
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