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$ 499
European Shared Services 2019: Increased automation, data analytics & GBS to drive enhanced customer experience
Published: July 4, 2019
$ 499
Shared Services in China on the cusp of achieving digitally-enabled Shared Services, but challenges remain
Published: May 31, 2019
$ 499
Malaysian SSCs poised to offer better customer experience and capture higher value with Intelligent Automation (IA)
Published: May 31, 2019
$ 499
Doing more and doing better with service offerings, analytics and digitalization: Up next for U.S. SSCs
Published: May 22, 2019
$ 499
Processes and people – key drivers to take U.S. Shared Services to the next level
Published: April 12, 2019
$ 499
GBS aspirations, navigating talent and tax woes at the top of the agenda for Shared Services Centers in the Philippines
Published: March 29, 2019
$ 499
Raising the bar with automation and talent: The next step for U.S. Finance & Accounting Shared Services Centers
Published: March 18, 2019
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.