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GBS Operations in 2023

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Global Business Services (GBS) continues to evolve into a strategic powerhouse, driving significant transformation to the enterprise. This visual analytics workbooks examines the current trends disrupting the enterprise, value for the enterprise, future GBS objectives, scope of work, sourcing and location strategy for GBS in 2023. Published on Apr 2023

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.

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