Access This Report
US$ 499
Purchase an individual report
Or become an annual subscriber to get access to all reports & data tools as part of your subscription
Continuous cost pressure, increasing market volatility, technology-driven disruptions and globally connected value chains are forcing companies to further professionalize their support functions. However, from very early on, the pandemic accelerated these trends and triggered substantial changes in how Global Business Services (GBS) organizations will operate in the future. Published in March 2021.
