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In the ever-evolving landscape of GBS, the introduction of Generative AI (GAI) represents a transformative lead forward in an era defined by technological disruption. This latest SSON Research & Analytics research insight report uncover the latest survey results and analysis in these critical areas:
- Current State of GAI in GBS
- Why GAI is Critical Now
- GAI Applications for GBS
- Roadmap to Adopting GAI
- Measuring GAI's Success
- GAI's impact of Talent Management
- Type of Use Cases
Contributors:
- Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
- Cristina Duta, Director Intelligent Automation, AECOM
- Pedro Berrocoso, Senior Process Automation Advisor, AccelerIQ GmbH
- Petr Galík, Global Head of Innovation, Analytics and Automation, Takeda Business Solutions
- Venkat Raghavan, Director - Enterprise Analytics & Group Reporting Practice, Tesco Business Solutions
- Nuno Miguel Rocha, Digital Project Manager, Siemens
