Resource Center

SSON Research & Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.

How do you benchmark your Shared Services Organisation (SSO)? What data is available?

Analytics in Shared Services - Manulife's journey video.

Over the past few years, we have seen increasing discussion around Intelligent Automation (IA) and Robotic Process Automation (RPA), but what’s the real picture on the ground?

The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!

What a year it's been for SSON Analytics, after launching our service in early 2016! Let's have a look back on what the year brought us with this infographic.

SSON Research & Analytics is launching a benchmarking study with 20 of the world's most established and innovative shared services organisations
Based on our report 'Benchmarking and Talent Analysis of ASEAN Shared Services Centres', this infographic focuses on the top 2 SSC locations in the region – Malaysia and the Philippines.
In 2015 Dart Institute and SSON conducted their annual survey on global shared services with 500 industry professionals. One of the key topics was automation - this infographic touches on some interesting findings.
Wondering how the shared services industry differs country to country within the UK & Ireland region? Before delving into our report for the full details, you may find the overview within this infographic helpful.
Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.
SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.