Infographic: Shared Services Talent Analysis of Malaysia and the Philippines
Resource Center Archive
April 2025
- SSON Research & Analytics: Advisory Services Guide
- SSON Research & Analytics' 2025 Subscription Guide
March 2025
- The Evolving State of the Supply Chain in Global Business Services
- Navigating the North Star ⭐ of GBS Excellence
- Unlocking the Next Frontier of GBS Performance: 10 Key Metrics That Define Success
- The R2R Automation Playbook
- Elevating Service Management for Strategic Growth
February 2025
- GBS as the Engine of Digital Transformation
- Global Business Services In 2025: How Does Your GBS Performance and Career Stack Up?
- State of European Shared Services & Outsourcing Market 2025
- SSON Research & Analytics announces 5 finalists for coveted World's Best GBS Award 2025
- The Impact of Generative AI and Agentic AI on SaaS Applications and Business Transformations
- Mastering KPIs: 14 Essential Metrics to Drive Shared Services Success
- The Precision Playbook: GBS Process Excellence
January 2025
- State of the Shared Services & Outsourcing Industry Global Market Report 2025
- Balancing Cost Goals and Engagement: A 2025 Imperative
October 2024
December 2024
November 2024
September 2024
- Summary Report: Top 20 Most Admired SSO/GBS 2024 Benchmarking Analysis
- SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
- Embracing Change: The Power of the GBS Model
August 2024
- How GenAI Can Augment the Conventional Shared Service Model
- Mastering Metrics: 5 Essentials for Excellence
June 2024
- Six Reasons Why New Global Capability Centers Struggle to Establish Themselves
- Global Business Services – Key Trends
- Standardization vs Unique Customer Centric Customization?
- Navigating GBS Disruption: Key Insights
May 2024
- Driving Improvements in Record-to-Report via Statutory Reporting
- Unveiling Excellence: The Evolution of Global Business Services
March 2024
- Invoice-to-Cash: Navigating the Crossroads
- Accounts Payable in a Transformed & Digitized World
- The Hidden Costs of Intercompany Inefficiency
February 2024
December 2023
September 2023
Tags in Resource Center
Top 20 Most Admired SSO/GBS Analytics talent data GBS IA automation Shared Services benchmarking metrics GBS Value Check KPIs
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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