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Blog Tag: best practices

Mastering KPIs: 14 Essential Metrics to Drive Shared Services Success

Posted by Naomi Secor on February 17, 2025

Let’s take a journey through key metrics, highlighting 14 essential KPIs as your guideposts, and illuminating the path to operational excellence. Whether you’re

Mastering KPIs: 14 Essential Metrics to Drive Shared Services Success

Posted by Naomi Secor on February 14, 2025

Let’s take a journey through key metrics, highlighting 14 essential KPIs as your guideposts, and illuminating the path to operational excellence. Whether you’re

What Makes These SSOs & GBS Most Admired for 2022?

Posted by Syazana Lim on September 12, 2022

Explore the Top 20 Most Admired SSOs & GBS 2022 biggest achievements, innovations and value-add. What makes these SSOs & GBS notable and incredibly successful.

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