Analytics in Shared Services - Manulife's journey

During SSON's Annual Shared Services and Outsourcing Week Asia in 2017, Pocholo Capule, Director and Head of Advance Analytics at Manulife Shared Services Centre (SSC), shares his lessons learnt through his journey starting an analytics team at Manulife. Watch his full presentation to learn more on optimising data analytics to empower your SSC and provide increasing value-added services.

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