SSOW Asia Session Recap: Part 1

Posted by Charlotte Frey on November 4, 2021
Enjoy PART 1 from Syazana Lim's (Senior Analyst, SSON Analytics) session with Top 20 winners Abhishek Jain (Head of Service Managment, AkzoNovel) and Resti Ramirez (Service Delivery Director, JTI) during SSOW Asia.
Resource Center Archive
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- SSON Research & Analytics: Advisory Services Guide
- SSON Research & Analytics' 2025 Subscription Guide
March 2025
- The Evolving State of the Supply Chain in Global Business Services
- Navigating the North Star ⭐ of GBS Excellence
- Unlocking the Next Frontier of GBS Performance: 10 Key Metrics That Define Success
- The R2R Automation Playbook
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February 2025
- GBS as the Engine of Digital Transformation
- Global Business Services In 2025: How Does Your GBS Performance and Career Stack Up?
- State of European Shared Services & Outsourcing Market 2025
- SSON Research & Analytics announces 5 finalists for coveted World's Best GBS Award 2025
- The Impact of Generative AI and Agentic AI on SaaS Applications and Business Transformations
- Mastering KPIs: 14 Essential Metrics to Drive Shared Services Success
- The Precision Playbook: GBS Process Excellence
January 2025
- State of the Shared Services & Outsourcing Industry Global Market Report 2025
- Balancing Cost Goals and Engagement: A 2025 Imperative
October 2024
December 2024
November 2024
September 2024
- Summary Report: Top 20 Most Admired SSO/GBS 2024 Benchmarking Analysis
- SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
- Embracing Change: The Power of the GBS Model
August 2024
- How GenAI Can Augment the Conventional Shared Service Model
- Mastering Metrics: 5 Essentials for Excellence
June 2024
- Six Reasons Why New Global Capability Centers Struggle to Establish Themselves
- Global Business Services – Key Trends
- Standardization vs Unique Customer Centric Customization?
- Navigating GBS Disruption: Key Insights
May 2024
- Driving Improvements in Record-to-Report via Statutory Reporting
- Unveiling Excellence: The Evolution of Global Business Services
March 2024
- Invoice-to-Cash: Navigating the Crossroads
- Accounts Payable in a Transformed & Digitized World
- The Hidden Costs of Intercompany Inefficiency
February 2024
December 2023
September 2023
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