SSON Research & Analytics Blogs
Reasons why you it's so important for you to be benchmarking your organization
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140 organizations were surveyed to understand the future priorities of Global Business Services (GBS)
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What I mean with this is that digitization in an enterprise may well, first and foremost, be about developing the right habits across your employees. Many of us have had access to employee portals for years. But how effectively has this resource been tapped?
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Three of four shared services are leaning towards a hybrid solution of combining office with virtual operations as the way forward, while close to 20% plan to stay completely virtual if possible. With hybrid and remote work here to stay, what are the top 10 cities for remote working?
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Continuous cost pressure, market volatility, tech-driven disruption and globally connected value chains are driving increasingly sophisticated shared services models. This move was already underway before 2020 but accelerated significantly over the past 18 months as a result of the pandemic.
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Shared Services and GBS have proved time and again their strength and resiliency
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As the operational backbone of the enterprise, shared services role has never been more critical than over the past 18 months. As global markets, supply chains, businesses, and employees reeled from the impact of the pandemic, shared services have proved themselves markedly reliant and resilient.
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Since early 2020, SSON Research & Analytics has been keeping close tabs on evolving COVID-19 situation and running multiple pulse surveys to uncover
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benchmarking Top 20 Most Admired SSO/GBS talent IA Shared Services GBS automation Analytics metrics data GBS Value Check KPIs
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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