SSON Research & Analytics Blogs
Since early 2020, SSON Analytics has been keeping close tabs on evolving COVID-19 situation and running multiple pulse surveys to uncover how the pandemic is impacting the Shared Service & GBS industry.
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A year where restructuring, transformation, and reinventing the "normal" took center stage, emphasizing the importance of staying ahead of the game through investing in AI and Automation.
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How are shared services riding the IA wave? Here are 10 key factors to consider
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Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.
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With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.
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The latest SSONA blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.
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The latest SSONA blog post explores if process ownership is the most critical enabler of GBS Success.
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SSON Analytics releases its latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations for 2020
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SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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