SSON Research & Analytics Blogs
Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.
Read more
Financial benchmarking is a critically useful tool for ensuring your business is performing as it should. Read on to explore why.
Read more
Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.
Read more
SSON Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019
Read more
Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.
Read more
Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.
Read more
Find out more about data-readiness and how you can become data-ready.
Read more
Real-time feedback from leading European practitioners at SSON's flagship event
Read moreStay in touch
Resource Center Archive
September 2024
August 2024
June 2024
May 2024
March 2024
February 2024
December 2023
September 2023
July 2023
May 2023
February 2023
September 2022
August 2022
March 2022
January 2022
Tags in Resource Center
Data talent benchmarking IA shared services metrics data automation GBS Top20 intelligent automation Analytics
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
Contact us
SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.