SSON Research & Analytics Blogs
A year where restructuring, transformation, and reinventing the "normal" took center stage, emphasizing the importance of staying ahead of the game through investing in AI and Automation.
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How are shared services riding the IA wave? Here are 10 key factors to consider
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Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.
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With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.
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The latest SSONR&A blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.
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The latest SSONA blog post explores if process ownership is the most critical enabler of GBS Success.
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SSON Research & Analytics releases its latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations for 2020
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Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.
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