SSON Research & Analytics Blogs
The top European SSO trends this year. How are European SSOs adapting to new opportunities in service delivery?
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Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.
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Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance
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Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success
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SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.
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SSON Analytics has just released its latest Visual Analytics Workbook on the ANZ market, highlighting the advanced state of the ‘services industry’ in providing business support, and its appetite for performance-enhancing tools and competencies.
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While Shared Services implementation risk is real, benefits are also substantial.
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And for that matter, why are they just so darn good at most things?
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